Below you can read more about our hospitality services

Our Services

Total Placement Solutions provide our clients with one solution to achieve their customer service, projected revenue and competitive edge by providing only the best trained hospitality personnel.

Our Unique Service To You Includes :
  •  Trained Staff
  • Eliminate Cost of Poor Selection
  • Experienced hospitality and gaming consultants

We are not going to provide you with unskilled staff, but rather trained staff who are motivated to work in the hospitality industry and will be willing, able and passionate about your customers.

These objectives are achieved through stringent selection processes, training and investment from TPS into your staff who not only represent your brand but our own!



We offer personal Recruitment Expertise and listen to your particular needs when sourcing the right person for your vacancy.

About Us

Total Placement Solutions is the one outsourced Hospitality Partner that is able to offer you the client, a Total Solution to your organisation’s Human Resource, Recruitment and Training Requirements.

We pride ourselves on our professional expertise and ability to become long term business partners with our clients. Cathrine McCarroll has extensive experience in the hotel and gaming industry.

Cathrine decided to partner with different hospitality groups by adding value to their recruitment and investment processes with her training, recruitment and human resources experience.

TPS understands what customer service means to a business and personally selects and trains all placed staff for hotels and casinos.


Frontline Customer Services is critical to the success of your brand.

Use TPS behaviour assessments to achieve accuracy in hiring the right frontline individuals.

Our Clients And References

Our Clients

Cathrine McCarroll, Founder of TPS, Worked in the hotel and gaming industry for over 10 years.

Cathrine is extremely passionate about the hospitality industry and understands that choosing the right people with the right attitude is critical to the success of client’s brand and reputation.

TPS works with various hospitality clients on different projects, including facilitation of training workshops, recruitment of temporary gaming hosts and headhunting executive personnel for key positions within the hospitality groups.


"Total Placement Solutions have always been professional in their interactions with staff at Edcon and constantly displays a great sense of urgency with contracts.

An admirable quality is their level of expertise, which consistently stood out. Coupled with this is the fact that they go beyond their roles as talent agents. "




“We as a client of Cathrine McCarroll (Total Placement Solutions), have received excellent recruitment services with reference to the placement and presentation of short listed candidates for various positions we recruit for.

Cathrine`s effective service includes conducting Targeted Selection behavioural based interviews with each candidate, including Targeted Selection behaviour simulations and assessments"


"Cathrine McCarroll is one of our top facilitators, training our Targeted Selection workshops (for clients and Public workshops) and Leadership workshops"